Apple Watch Ultra screen has a deep scratch after 5 months of use.

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Apple Watch Ultra screen has a deep scratch after 5 months of use.

I switched to the Ultra because of the sapphire glass and the resistance to scratches. So i thought. Unlike previous mechanical watches i have had with sapphire, i have never had a scratched or broken glass. The new ultra was my solution to eliminating scratches on the Apple Watch. Cost me $99 to replace the watch under warranty with cell provider. Now i am going to have to be careful with this so called rugged watch. I may go back to mechanical watch or get a Garmin. I am disappointed with Apple in their sapphire quality. This is not a cheap watch to have scratched face.

Apple Watch Ultra

Posted on Oct 6, 2023 12:40 PM

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Answer 1

Dec 28, 2023 08:20 AM in response to Awlong

I am also extremely disappointed with the ultra.

Rugged? Extreme conditions ? Sapphire glass?

it fell off my coffee table on the kitchen tile and a crack appeared on the screen.

Apparently, there are extreme conditions in my kitchen …

I don’t have apple care plus as the watch was advertised in clips with folks in extreme conditions or boulder climbing and being a very tough watch…

i just drink coffee on my table and write software. So..

how can Apple possibly ask me to pay 600 euros for a screen repair ? What’s this insanity ?

very disappointing to say the least.

why do you advertise the watch as being made for extreme conditions when a simple fall on tile from the table just cracked it ?

Why? Simple question .

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Apple Watch Ultra screen has a deep scratch after 5 months of use.

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