Screen turning black

When I end my call from other side iPhone screen turns black , don’t know how to disconnect as it is totally black

iPhone 12, iOS 16

Posted on Oct 5, 2023 3:30 AM

Similar questions

Iphone 16 pro max screen goes black during incoming calls I just unboxed a new iphone 16 pro max and whenever i recieve 3rd to 4th call and my phone is in my pocket or on the table laying upside down my screen goes black and did not respond while i am able to hear my phone ringing.i have to force restart my device to make the screen on again.i tried it removing my screen protector,reseting my settings but it did not work can someone please help me with this issue ?
585 3
Problem in disconnecting the call My Iphone 12 screen goes black after finishing my call conversation and I am unable to end the call till the call receiver not disconnect it.
222 1
iPhone 16 Pro Max screen remains black and unresponsive to touch during calls I have an iPhone 16 Pro Max. When I receive a call, the screen periodically remains black and does not display any information, and it does not respond to touch. After rebooting, the problem remains. [Re-Titled by Moderator]
469 1

1 reply

WheelieNick

Level 8

45,771 points

Oct 5, 2023 3:35 AM in response to renuka84

Try and force restart the iPhone to see if the issues persist

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen turning black

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up