I have a 2021 Chevy Silverado with on star, and I can not connect to the trucks WiFi hotspot, can you help with resolving this issue?

Help!!!! 2021 Chevy Silverado

I try to connect my IPhone 14pro to the onstar/at&t hotspot. It does not even show it in the network, what the heck is up with these systems?

iPhone 14 Pro Max, iOS 17

Posted on Oct 3, 2023 6:39 PM

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Posted on Oct 4, 2023 3:57 PM

If nothing can connect to it, then you'd want to reach out to Chevy for help. Sometimes the dealership is able to assist.


With my Subaru, I can turn the hotspot off/on inside the car. Is yours turned on?


I also had to manage the subscription through Subaru's website. Is it possible your subscription/data plan expired?


~Lyssa

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Question marked as Top-ranking reply

Oct 4, 2023 3:57 PM in response to dewayne_1030

If nothing can connect to it, then you'd want to reach out to Chevy for help. Sometimes the dealership is able to assist.


With my Subaru, I can turn the hotspot off/on inside the car. Is yours turned on?


I also had to manage the subscription through Subaru's website. Is it possible your subscription/data plan expired?


~Lyssa

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I have a 2021 Chevy Silverado with on star, and I can not connect to the trucks WiFi hotspot, can you help with resolving this issue?

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