Chuck1414e Author

Level 1

18 points

I can't add a mail account

In my mail settings I click accounts and then everything is grayed out I've tried to restart and completely reset my iPad but nothing is working

iPad, iPadOS 17

Posted on Oct 3, 2023 01:02 PM

Reply

Top-ranking reply

Community+ 2025

Level 10

299,522 points

Posted on Oct 3, 2023 04:17 PM

If you are unable to access Mail settings, check your ScreenTime settings:

Settings > ScreenTime > Content & Privacy Restrictions > Account Changes - set to Allow

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2025

Level 10

299,522 points

Oct 3, 2023 04:17 PM in response to Chuck1414e

If you are unable to access Mail settings, check your ScreenTime settings:

Settings > ScreenTime > Content & Privacy Restrictions > Account Changes - set to Allow

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't add a mail account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up