My mail accounts are all greyed out and won't let me access them on my iphone

How do I access my email accounts on my iphone. They are all greyed out and i am unable to change or add accounts.


Posted on Jul 3, 2023 9:23 AM

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Posted on Jan 14, 2024 8:46 AM

You need to go to settings > mail > accounts and then re-enter your mail account passwords.

If this is not available then go to settings > screen time > content & privacy restrictions > account changes and select allow before trying again.

6 replies

Jul 3, 2023 9:25 AM in response to jfromcrestwood

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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My mail accounts are all greyed out and won't let me access them on my iphone

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