Iphone 11 left side swipe back and keyboard keys not working from left side after ios 17 update

My iphone 11 left screen swipe back and keyboard keys not working from left side after iOS 17 update . If i press hard tap on the display sometime it works and sometime not.

i made a force restart. But it wont work for me.


whats the solution?

iPhone 11

Posted on Oct 1, 2023 08:18 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2024 01:52 AM

Have you found any solution to this? My iPhone 11 also stopped working from the left edge after the update. But it’s weird that when I am on safari I am able to use the < back button which is on that frozen side.

5 replies

Oct 3, 2023 06:15 PM in response to mehedisec

Hey mehedisec,


Thanks for posting in Apple Support Communities. First, it's important to note whether this happens in all apps or certain apps. If this happens on all screens and apps, there may be a touch display issue. Use the following guidance from If your screen isn't working - Apple Support for troubleshooting.


If your screen is too sensitive or responds intermittently to touch
1. Restart your iPhone or iPad.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors.


If this happens in a certain or select apps, troubleshoot the apps themselves using these steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.


1 Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2 Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3 Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4 Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


Take care.

Oct 3, 2023 06:53 PM in response to mehedisec

Hi mehedisec,


To help isolate away from possible software issues, test the behavior after updating to iOS 17.0.2. Check out those steps here: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If the issue persists, then reach out to Apple Support to help investigate the behavior. You can use the following link to reach out: Apple Support


Kind regards.

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Iphone 11 left side swipe back and keyboard keys not working from left side after ios 17 update

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