Congratulations on your new iPad! It’s possible that the software update process is taking longer than usual due to various reasons such as slow internet connection, server issues, or a problem with the device itself. Here are steps you can try to resolve the issue:
Step 1: Check Internet Connection
• Ensure you have a stable and fast internet connection. If you are using Wi-Fi, consider moving closer to the router or using a more reliable network.
Step 2: Restart the Update Process
1. Cancel the Update:
• If possible, cancel the ongoing update process on your new iPad.
2. Restart Both Devices:
• Turn off both your old and new iPads, then turn them back on.
3. Retry the Update:
• Attempt to initiate the update again on your new iPad.
Step 3: Update Manually (If Applicable)
If the automatic update isn’t working:
1. Go to Settings > General > Software Update on your new iPad.
2. If there is an update available, download and install it manually.
Step 4: Consider Using iTunes (For Older Devices) or Finder (For Newer Devices)
• You can also use a computer to update your iPad if the over-the-air update isn’t working.
Step 5: Reset the Device (Last Resort)
1. Perform a Hard Reset:
• For most iPads: Hold the Home and Power buttons simultaneously until you see the Apple logo.
• For newer models (without a Home button): Quickly press and release the Volume Up button, do the same with the Volume Down button, and then hold the Side button until you see the Apple logo.
2. Set Up Again:
• After the device restarts, try setting up your new iPad again.
Step 6: Seek Apple Support
• If none of the above steps resolve the issue, consider reaching out to Apple Support for further assistance.
Reminder:
• Ensure both iPads are charged or connected to power sources during this process to prevent any disruption due to low battery.
Tips for Data Transfer:
• If you continue having trouble with the software update, you might want to complete the initial setup of your new iPad without transferring data, update the software, and then reset the device and start over with the data transfer process.
• Alternatively, you can set up as a new device, update it, and then restore from an iCloud or iTunes/Finder backup of your old device.
