Not charging

My iphone xr wont charge but the icon of charging is in there after i update it on ios 17.0.2

iPhone XR, iOS 17

Posted on Sep 30, 2023 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 12:37 AM

Joshuaochoa Said:

"Not charging: My iphone xr wont charge but the icon of charging is in there after i update it on ios 17.0.2"

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Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:







2 replies
Question marked as Top-ranking reply

Sep 30, 2023 12:37 AM in response to Joshuaochoa

Joshuaochoa Said:

"Not charging: My iphone xr wont charge but the icon of charging is in there after i update it on ios 17.0.2"

-------


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:







Sep 30, 2023 12:37 AM in response to Joshuaochoa

Joshuaochoa Said:

"Not charging: My iphone xr wont charge but the icon of charging is in there after i update it on ios 17.0.2"

-------


Troubleshooting iPhone Charge After Update:


Report this as an Update Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

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