Bluetooth connectivity to Cricut Joy machine from iPad Pro issue

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Bluetooth connectivity to Cricut Joy machine from iPad Pro issue

Ipad find and connect my cricut Joy right after unplugged and replug but looses connection in a few second. At this moment, wathever I try, I cannot use my brand new Cricut Joy anymore. Everything went well the first week but since the last update IpadOS.17.0.01 I had this disconnecting problem and since yesterday there is nothing to do. I tried everything but nothing to do. I’m pretty sure my brand new machine is ok since it worked very well the first week and that the problem is and Apple problem.

iPad Pro, iPadOS 17

Posted on Sep 28, 2023 04:34 AM

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Answer 1

Lissy_12

Community Specialist

Oct 1, 2023 07:44 AM in response to NickBlanc

Hi NickBlanc,

Thank you for using the Apple Support Communities! For this issue, we would recommend the steps below that may help:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If the issue continues, we would recommend reaching out to the app developer directly:

Cricut Contact Information

Hope this helps!

Have a great day.

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Bluetooth connectivity to Cricut Joy machine from iPad Pro issue

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