iCloud Junk box sound

When checking my iPhone X ‘Junk’ mail box and new junk mails arrive, the alert sound is different to my ‘Inbox’ new mail arrivals. How do I configure the ‘Junk’ mail alert sound to be the same sound as my ‘Inbox’ sound?

iPhone 5, iOS 10

Posted on Sep 28, 2023 01:51 AM

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Posted on Oct 1, 2023 02:11 PM

Hi, many thanks for your reply and help with this problem however, after following the thread the problem still exists as described above. ie when I open (select) my junk email box the phone insists on playing a different ring tone as it downloads the junk mail. There doesn’t appear to be anything in settings available to change the Junk mail download sound!

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Question marked as Top-ranking reply

Oct 1, 2023 02:11 PM in response to AustinMorrisRiley

Hi, many thanks for your reply and help with this problem however, after following the thread the problem still exists as described above. ie when I open (select) my junk email box the phone insists on playing a different ring tone as it downloads the junk mail. There doesn’t appear to be anything in settings available to change the Junk mail download sound!

Oct 1, 2023 06:53 AM in response to AustinMorrisRiley

Hi AustinMorrisRiley,


Here's how you can change your notification sounds for your mail:


"Change your Mail notification settings

  1. Go to Settings  > Mail > Notifications, then make sure that Allow Notifications is on.
  2. Tap Customize Notifications, then tap the email account you want to make changes to.
  3. Select the settings you want, like Alerts or Badges. When you turn on Alerts, you have the option to customize your sounds by changing the alert tone or ringtone."


You can read the full resource here: Set email notifications on iPhone - Apple Support


We hope this helps.


Take care.

We hope this helps.


Take care.


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iCloud Junk box sound

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