Messages will not load on Apple Watch after installing watchOS 10

Hello,


Messages will not load on my Apple Watch Series 4 after installing watchOS 10. Each time I see a number in the messages complication and attempt to open the messages complication the messages icon appears surrounded by spinning white dots. See enclosed image. The app then closes/crashes.


In addition, I cannot open the messages app.


The only time messages now works on my Apple Watch is if somehow the message has already opened. I think this happens if my iPhone XS and Apple Watch are unlocked and I'm already using my iPhone. In this scenario I can see the body of the message.


I'm running iOS 17 and watchOS 10.0.1


Any help you can offer would be appreciated.


Thank you,

Ben


Apple Watch Series 4

Posted on Sep 22, 2023 08:15 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 06:45 PM

After updating to watchOS 10.0.1, I am still having problems loading messages on my Apple Watch. Sometimes messages load, sometimes they do not. The Messages app on my Apple Watch still crashes, although it takes longer now before it crashes and the app closes.

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4 replies

Oct 8, 2023 10:26 PM in response to treaders

Further, the Messages complication on my Apple Watch home screen now shows an incorrect unopened message count and the count does not align with my iPhone XS. My Apple Watch Messages complication states two messages are unopened. All messages have been opened per my iPhone. The Messages still regularly crashes.


Now running iOS 17.0.3 and watchOS 10.0.1.

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Messages will not load on Apple Watch after installing watchOS 10

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