iPhone apps not opening after iOS 17.0.2 Update

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Level 1

5 points

iPhone apps not opening after iOS 17.0.2 Update

Customer purchased the iphone 15 pro and did the update to ios 17.0.2 and now half of the apps aren't properly opening. The app will load then when asked to log in it will flash an error that says, "Unable to log in an unexpected error occured please try and log in again." This has happened repeatedly in several different apps including Facebook, X, and Instagram. We have tried to reset the password and after verifying the one time code the user is unable to set the new password. Appears to be an issue with the apps and a bug to do with IOS 17.0.2 as it is very app specific (ie Messenger works but not Facebook).

[Re-Titled by Moderator]

iPhone 15 Pro

Posted on Sep 22, 2023 08:08 AM

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Answer 1

Top-ranking reply

wrailwrider

Level 1

8 points

Nov 25, 2023 09:25 AM in response to Sparks0829

apps not working face id not working push alerts not working, on the phone for hours with apple nothing resolved! never will i buy apple junk again.....phone is 4 months old verizon wants to replace it with a reconditioned phone! verizon and apple can go straight to ****!

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Answer 2

Sparks0829

Community Specialist

Sep 26, 2023 01:19 PM in response to Kida32

Hi there Kida32,

If third-party apps aren't responding or opening as expected on your iPhone, make sure you've tried all the steps in this support article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If this behavior persists, you'll want to reach out to the app developers since they're best-equipped to help with their apps. This link will help you get started: How to contact an app developer - Apple Support

Take care.

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iPhone apps not opening after iOS 17.0.2 Update

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