Cannot change Apple ID

It says apple ID cannot be the same as notification email address. What does this mean?

Posted on Sep 21, 2023 7:26 PM

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Unable to Change Apple ID Email Address When I try to change my Apple ID to another email address, I'm receiving this message: "Your new Apple ID cannot be the same as your notification email address. Choose a different email address." How do I remove my notification email address so that I can change my Apple ID?
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I’m unable to change my Apple ID to my new email address. I keep getting the same message “this email address cannot be used as an Apple ID at this time”.
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Updating my Notification Email Address Hello. When I try change my Apple ID to a gmail address (from an old email address) I get the message that I cannot as it is my 'notification email address'. However, when I try to change this on iCloud.com it asks me to complete it on my Mac or iPhone, however I cannot find how to within my Apple ID settings. Can someone please provide me outlined steps of how to do so - thanks
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1 reply

Sep 21, 2023 7:58 PM in response to sydni293

If any particular email address has EVER been an AppleID … or the Rescue Address or Notification Address FOR an AppleID …

It can’t be “reused” as an AppleID.

See more detail here:

About your Apple ID email addresses - Apple Support

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Cannot change Apple ID

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