I’m unable to change my Apple ID to my new email address.

Question

I’m unable to change my Apple ID to my new email address.

I keep getting the same message “this email address cannot be used as an Apple ID at this time”.

iPad Pro (4th generation)

Posted on Sep 7, 2023 10:30 AM

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Answer 1

Limnos

Level 10

424,469 points

Sep 8, 2023 8:05 PM in response to roxannfromfairbanks

Is this a new iCloud address? From:

Change your Apple ID - Apple Support

- There's special instructions if you want to change your Apple ID to an @icloud.com address.

"If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later."

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Answer 2

Sep 9, 2023 7:35 AM in response to Limnos

Yes, this was a new iCloud.com account. After spending over a hour with apple tech support and then a supervisor, they came to the same conclusion. Guess I’ll try again in a few weeks and see if it works. You’d think they could fix this glitch since iCloud.com is their own platform. Hmmm…

thanks for your reply!

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Answer 3

shoeluvr13

Level 6

18,457 points

Sep 7, 2023 2:46 PM in response to roxannfromfairbanks

Was the email used for an Apple ID or recovery email before?

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I’m unable to change my Apple ID to my new email address.

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