MacBook Pro does not recognise Apple USB-C to USB adaptor

Help please!


I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.


I have tried restarting, changing the port but nothing is happening! I actually bought and returned another adaptor but thought it was faulty, so went out and bought an Apple adaptor and still nothing!


I have a MacBook Pro 13. inch, M2.

MacBook Pro 13″, macOS 13.5

Posted on Sep 21, 2023 12:27 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2023 12:43 PM

Spells74 wrote:

Help please!

I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.

Where exactly are you looking for it?

Also, make sure your camera is set to mass storage or transfer mode per its own instructions.


Try opening either the Photos App, or Image Capture.

click here ➜ Transfer images in Image Capture on Mac - Apple Support



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7 replies
Question marked as Top-ranking reply

Sep 21, 2023 12:43 PM in response to Spells74

Spells74 wrote:

Help please!

I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.

Where exactly are you looking for it?

Also, make sure your camera is set to mass storage or transfer mode per its own instructions.


Try opening either the Photos App, or Image Capture.

click here ➜ Transfer images in Image Capture on Mac - Apple Support



Oct 2, 2023 04:38 PM in response to racer-128

racer-128 wrote:

Having the same problem. Displays error that it cannot connect to camera. The error is also covered on other forums as well. In addition, the error didn't occur until Sonoma OS using Nikon Webcam Utility 1.1.0.



Your complaint does not match the title of this thread, a dead give-away that you did not post in the right place.


To get the attention your issues deserve, please start a new discussion, and give it a distinctive title to attract readers who might have knowledge on this subject, such as

"using Nikon Webcam Utility 1.1.0. not working under Sonoma"

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro does not recognise Apple USB-C to USB adaptor

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