You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

anonymous_20 Author

Level 1

4 points

Can you trade in an iPhone without original packaging?

I'am trading my iPhone XR for iPhone 15 ,but I don't have the box for XR. Can I still make the trade-in.

[Re-Titled by Moderator]

iPhone XR

Posted on Sep 21, 2023 12:00 PM

Top-ranking reply

lobsterghost1

Level 10

156,194 points

Posted on Sep 21, 2023 12:03 PM

Yes. They don't expect you to return it in the original box. If you opted to send the phone in for trade, Apple will send you a trade-in kit to package it in.

View in context

Can you trade in an iPhone without original packaging?

Similar questions