Order status chat

How do you contact support about an order in a chat window? When I go to support, it only shows which device I have an issue with. This is a new order for a new iPhone 15 Pro Max.

iPhone 14 Pro Max, iOS 17

Posted on Sep 20, 2023 7:11 AM

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ProustGiulio

Level 10

209,778 points

Posted on Sep 20, 2023 7:15 AM

See the options (on the right side) in this support article:--> Viewing & Changing Orders - Shopping Help - Apple

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Top-ranking reply

ProustGiulio

Level 10

209,778 points

Sep 20, 2023 7:15 AM in response to Lkfelter

See the options (on the right side) in this support article:--> Viewing & Changing Orders - Shopping Help - Apple

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