Previewing songs on iTunes for Windows

When I click on a song when I am on iTunes, I get a spinning circle and the song never loads. My connectivity is fine. I even ran diagnostics and it shows it is working.

Windows, Windows 6

Posted on Sep 14, 2023 07:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2023 12:38 AM

Troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN

Disable all AV & Firewalls temporarily.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Sep 15, 2023 12:38 AM in response to spookythekatt

Troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN

Disable all AV & Firewalls temporarily.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Previewing songs on iTunes for Windows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.