Mouse lagging on MacBook Air M1 - Bluetooth issue

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waqaraahmad Author

Level 1

7 points

Mouse lagging on MacBook Air M1 - Bluetooth issue

My MacBook external mouse is lagging quite a bit. Right now, I have 3 devices connected:

1 - MX Master 3s Mouse via Bluetooth

2 - Keychron K3 Pro Keyboard via Bluetooth

3 - Apple Magic Trackpad via Bluetooth.

If I am not on a call (Hangouts, Slack Huddle, Zoom, or anything at all), I can connect my headphones, and there won't be any lag whatsoever. However, if I am on a call (Hangouts, Slack Huddle, Zoom, or anything at all), the mouse will start lagging. I then have to disconnect one device in order for the mouse to start working again.

I have tried everything but I am unable to fix this. I'm experiencing laggy performance with my mouse when I'm on online calls and have multiple devices (3 or more) connected via Bluetooth. I'd like to share this issue with the community and seek assistance in resolving it.

MacBook Air 13″, macOS 13.5

Posted on Sep 14, 2023 12:10 PM

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Answer 1

1ssmith

Community Specialist

Sep 16, 2023 7:42 AM in response to waqaraahmad

Hi waqaraahmad,

We’ll need some additional information to provide more specific support.

If you disconnect MX Master 3s Mouse via Bluetooth mouse and test without it connected, do you experience the same thing? This can tell us if the issue is related to one of the mouses you have connected.

Try turning off all your Bluetooth devices. Check with the manufacturer how to do this step. Then turn off Bluetooth on your Mac. How does your Mac respond with these powered off? We'd like to find out if there is an interference causing these issues.

Cheers.

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Answer 2

Feb 27, 2024 5:09 AM in response to 1ssmith

Hi,

I have the same issue randomly. I m using MX Master 3s Mouse and AirPods Pro via Bluetooth.

I have this issue even if I disconnect the mouse physically using the button in the back of the mouse or if I turn off the Bluetooth from my MacBook Air M1.

To avoid this issue : I connect my AirPods Pro to my Iphone to listen to music.

Best,

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Mouse lagging on MacBook Air M1 - Bluetooth issue

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