My Magic Mouse stopped working

I have a cordless mouse still under warranty that stopped working. WiFi is on but it's not connecting.


[Re-Titled by Moderator]

iMac 24″, macOS 13.4

Posted on Sep 10, 2023 06:16 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2023 10:59 AM

WiFi is on but it's not connecting.


Your mouse connects through Bluetooth, not wifi.


Connect a Bluetooth device with your Mac - Apple Support


Location of the charging port on the Magic Mouse 2:



Also note the little on/off switch by the "eye."


This can also be an issue:


Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 10, 2023 10:59 AM in response to Busdriver71

WiFi is on but it's not connecting.


Your mouse connects through Bluetooth, not wifi.


Connect a Bluetooth device with your Mac - Apple Support


Location of the charging port on the Magic Mouse 2:



Also note the little on/off switch by the "eye."


This can also be an issue:


Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


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My Magic Mouse stopped working

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