My Magic Mouse 1st gen isn’t working

Hi, so my 1st gen Magic Mouse isn’t moving the cursor even though it shows it’s connected on my Laptop (apple)and the batteries are new

Posted on Oct 27, 2022 03:09 AM

Reply

Top-ranking reply

Smilin-Brian

Level 9

59,355 points

Posted on Oct 27, 2022 04:42 AM

Get live expert assistance by contacting Customer Support by phone or chat:

View in context

Similar questions

Why is my Magic Mouse not scrolling up or down? I have just bought a new magic mouse. Having the same problem as described below, tried all the suggested solutions. The mouse still wont scroll. As this issue has clearly been around since 2019 (5 years) has apple yet come up with a solution?
483 1
New Apple Magic Mouse will not scroll My brand New Apple Magic Mouse will not scroll. I tried another new Magic Mouse and that will not scroll either?
1103 5
Magic Mouse Only Clicks nothing else Brand new Magic Mouse out of the box. Hooked to Bluetooth. Only clicks, no scrolling or swiping features. M1 Max pro - Sonoma 14.6. Anyone ever solve this?
441 5

2 replies

Top-ranking reply

Smilin-Brian

Level 9

59,355 points

Oct 27, 2022 04:42 AM in response to TheITguy1

Get live expert assistance by contacting Customer Support by phone or chat:

Reply

TheITguy1 Author

Level 1

5 points

Oct 27, 2022 05:26 AM in response to Smilin-Brian

Will do!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Magic Mouse 1st gen isn’t working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up