AirPods Pro 2 White Noise Problem on ANC

I just got my AirPods Pro 2 a month ago, and I have this white noise issue when ANC is turned since the beginning. I just got them replaced with the new one and genius at the Apple Store told me that this is unfortunately a problem and probably a hardware problem. When ANC is turned on, and if the environment is quite the white noise is so audible. I am actually really disappointed with the quality. I don't know how apple would fix it but since many people are complaining and they are replacing many AirPods, they should find a solution to this. Because this is not the quality you expect from a 300 euro product.


AirPods Pro (2nd generation)

Posted on Sep 7, 2023 12:04 AM

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Posted on Feb 23, 2024 02:54 PM

Same. It's louder than the actual environment. There is this If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support

so I called them.


It has to be a firmware thing because I believe it only began after updating the AirPods when I got them. Initially I did not hear any white noise sound in ANC, they were really great. Now if there is silence(no audio playing) while in ANC, it's loud. I won't get a call back till Sunday(Feb 25, 2024) with any further steps.

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Question marked as Top-ranking reply

Feb 23, 2024 02:54 PM in response to asipal

Same. It's louder than the actual environment. There is this If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support

so I called them.


It has to be a firmware thing because I believe it only began after updating the AirPods when I got them. Initially I did not hear any white noise sound in ANC, they were really great. Now if there is silence(no audio playing) while in ANC, it's loud. I won't get a call back till Sunday(Feb 25, 2024) with any further steps.

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AirPods Pro 2 White Noise Problem on ANC

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