Brand new Apple Watch SE black and not lighting up!

I bought the watch and took it out of the box and when I try to turn it on it don’t even light up. So I put it on its charger and it still don’t light up? What am I doing wrong?

Posted on Sep 2, 2023 03:38 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 07:45 PM

Try these steps:

If your Apple Watch won't charge or it won't turn on - Apple Support

If you still need help, contact Apple Support.


Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:

Genius Bar Reservation and Apple Support Options - Apple


If you bought it directly from Apple you have 14 days for an exchange or refund:

Returns & Refunds - Shopping Help - Apple


1 reply
Question marked as Top-ranking reply

Sep 2, 2023 07:45 PM in response to Val5816

Try these steps:

If your Apple Watch won't charge or it won't turn on - Apple Support

If you still need help, contact Apple Support.


Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:

Genius Bar Reservation and Apple Support Options - Apple


If you bought it directly from Apple you have 14 days for an exchange or refund:

Returns & Refunds - Shopping Help - Apple


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Brand new Apple Watch SE black and not lighting up!

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