Open up the box, plugged in the power supply and pressed on the power, nothing. Pressed and held for 10 seconds, nothing. Moved to a different outlet, nothing.
Thanks Grant. You are right. I will leave overnight. But, the fact the light doesn't come on or feel no heat from the charger might be a clue. But, I will check in the morning. Yes, I picked it up from an Apple store directly just 4 hours ago. So, it is going back there.
The light on the MagSafe have always been set under program control... by the computer. if your computer completely discharged in transit, it may have halted. There is no System Management Controller (SMC) in the M-series, they use a low power processor running slowly to do that work.
So it it completely discharged, it needs to build up some charge before it can get going again.
If it is still dead in the morning after a reset, it is D.O.A. If you bought DIRECT from Apple, not through a Reseller, you can have free 14-days from receipt full-value return or exchange in the same Country as purchase, from any Apple-owned outlet.
Have you left it alone, powered, for an hour to overnight?
it is said to trickle charge even when the processor is completely stopped.
After applying power for a while, try the 10-second reset again.
I got home and plugged it in. It has been plugged in for a few hours now. But, there is no light on the mag safe either. Does it not light up anymore? Because there is no light. I'll leave it overnight. But, I thought after an hour or two it would boot up. If the light is suppose to come up on the cable, than, there is no contact.
Just brought a new 2023 MacBook Pro 14" M2 Max home, and I can not power it up. What am I missing? I have done all the standard troubleshooting, since I have been a QA/IT for 25 years. I am hoping it is something simple I am missing.
