Family Setup of Apple Watch Stuck on "iCloud Terms"

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Level 1

4 points

Family Setup of Apple Watch Stuck on "iCloud Terms"

I just bought a Series 8 for my 15-year-old who doesn't have an iPhone. While trying to set it up through Family Sharing using my iPhone, it pairs to my iPhone, I enter my son's Apple ID password, and all goes well until I get to the iCloud terms and conditions. I scroll through to read them and click "agree" while the Watch says it is connecting to my son's account which "could take a few minutes," but it just keeps returning me to the beginning of the user agreement over and over; I've now read it several times and clicked agree several times to no avail. What am I doing wrong?? Very frustrated. Thank you.

iPhone 8, iOS 16

Posted on Aug 29, 2023 2:52 PM

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Answer 1

K_Faith

Community Specialist

Aug 30, 2023 12:27 PM in response to jimaeh68

Hello jimaeh68,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with pairing your son's watch to your iPhone. Follow the steps here to set it up: Set up Apple Watch for a family member - Apple Support

If you're still having trouble accepting the terms and conditions, try restarting the iPhone and a watch. If the issue persists, reach out to Apple for support directly here: Get Support

We hope this helps.

Cheers!

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Answer 2

Sep 14, 2023 11:27 AM in response to K_Faith

I have the same problem. I’m on the 2nd watch. Returned the previous one. I’m on family setup and you have to sign in with family members Id. Then the terms page comes up and you accept and it keeps coming up. I’ve reset and unpaired a dozen times. I’ve rebooted everything as well.

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Answer 3

mandymtl

Level 1

12 points

Jan 24, 2024 7:44 AM in response to Jpaniccia

Same here. Phone and watch are both running on the lastest iOS. Very frustrating. Did anyone get a solution to this?

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Family Setup of Apple Watch Stuck on "iCloud Terms"

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