blocked contacts

iphone13SE, all contacts are blocked and when they call are on silent call. tapped on settings/phone/blocked call and deleted the blocked call . however the phone reverts back to blocking all contacts. contacted the service provider who advise that my phone is not being blocked by them


Windows, Windows 10

Posted on Aug 28, 2023 08:44 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 09:09 PM

Hello,


Can the contact send you text messages? If so, it's more likely that a notification or focus setting could be the cause.


Change notification settings on iPhone - Apple Support

"To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app."


Do you by chance have a Focus enabled such as Do Not Disturb, Sleep, etc? Focuses can be set up to block or allow notification for people and apps.


Allow or silence notifications for a Focus on iPhone - Apple Support


I hope this helps.

1 reply
Question marked as Top-ranking reply

Aug 28, 2023 09:09 PM in response to CHELSEASUPPORTER

Hello,


Can the contact send you text messages? If so, it's more likely that a notification or focus setting could be the cause.


Change notification settings on iPhone - Apple Support

"To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app."


Do you by chance have a Focus enabled such as Do Not Disturb, Sleep, etc? Focuses can be set up to block or allow notification for people and apps.


Allow or silence notifications for a Focus on iPhone - Apple Support


I hope this helps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

blocked contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.