AppleTV 4K no audio when connected to my Sony TV

Hi All -

I just connected by AppleTV 4K over HDMI to my TV and while video works fine, Audio just won’t work.


TV on its own works fine, I can see and hear content outside of the AppleTV device.

However, as I switch to the HDMI input connected to the AppleTV video works but audio doesn’t.


I tried connecting with my AirPods and it all works great, video and audio. But the problem persists as soon as I disconnect the AirPods and I want to use the TV speakers. It just doesn’t work. (Video works fine).


I tried different HDMI cables, (different brands and models I had available). No luck.

Tried changing the audio settings (Auto, Dolby, stereo) no luck.

Tried hard resetting both TV and AppleTV (both unplugged from power outlet) no luck.


The only thing left for me is to try the AppleTV box on another TV and see if it works.


Any one had this issue or know of someone who has?


TV is a Sony model XBR-65X900E

PlayStation4,

Posted on Aug 27, 2023 11:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 12:29 AM

In case anyone is interested I managed to get it working. It was the audio output settings on my Sony TV.

Fix was by going to

Settings (on Sony TV) > Display & Sound > Audio Output > Speakers > TV speakers (instead of Audio System)


Once moved to TV speakers the audio coming from my AppleTV devices (over HDMI) was coming out of the TV speakers as desired.



1 reply
Question marked as Top-ranking reply

Aug 28, 2023 12:29 AM in response to Spinway

In case anyone is interested I managed to get it working. It was the audio output settings on my Sony TV.

Fix was by going to

Settings (on Sony TV) > Display & Sound > Audio Output > Speakers > TV speakers (instead of Audio System)


Once moved to TV speakers the audio coming from my AppleTV devices (over HDMI) was coming out of the TV speakers as desired.



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AppleTV 4K no audio when connected to my Sony TV

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