Download not completing
Received message on my HP OfficeJet Pro 9018 Panel stating "The Printer update could not be downloaded." When press OK on the panel it cycles the printer and it comes right back to this message. It sits on 00% and
then the panel goes back to the same message. Press Retry and it cycles back to the same “update could not be downloaded” message again. In between cycles the unit will print documents and then retries the cycle
pattern. My computer is a iMac desktop running macOSX Ventura 13.5 and it is connected via wireless to the HP OfficeJet Pro 9018.
Replies from HP Community have almost all been folks saying they have the same problem. One said it may be because I have a Mac and resolution may only work with a Windows based machine. Another suggested it might be a Mac Ventura interface issue in that it started for him only after he installed Ventura. That was my experience as well. All prior downloads prior to installing Ventura were fine. I only upgraded to Ventura about a month ago (I tend to be a late vs. an early adopter).
Does anyone know of any interface issue between OSX Venture 13.5 and HP printers? And if so, does anyone know how to resolve it?
iMac