My child can't send texts to me from their Apple Watch

My child is unable to send texts from their apple watch at times. They do not have an iPhone and I am the Family Sharing organizer and set up the watch for them on my phone. They have their own Apple ID. While my child is at school sometimes they can text me and it works fine and sometimes the texts won't go through at all. This isn't only to my phone anyone who they might try to text won't work. What is causing this and how do I fix it?

Apple Watch Series 6, watchOS 9

Posted on Aug 20, 2023 07:18 AM

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Posted on Aug 20, 2023 05:21 PM

No they don't have their own phone but have their own number. It is a Family Sharing where the watch is attached to my account.

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10 replies

Oct 7, 2023 02:32 AM in response to SwiderBC

Hello, SwiderBC


This issue may be because the call or message can't be sent due to no Wi-Fi or mobile data connection.

I would recommend them turning mobile data on, on there Apple Watch. (If they don't have the cellular version of the Apple Watch, this won't be possible.) And when mobile data is turned on, the messages should go through.


If this doesn't resolve your issue, please let me know.


Thanks,

SD

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My child can't send texts to me from their Apple Watch

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