Homepod not connecting to the internet all the time

I have been using my HomePod with my school's Wi-Fi, and it was functioning properly until about two weeks ago. Since then, I have been unable to connect the HomePod to the internet, and I haven't received any notifications on the Home application regarding this issue. As a result, I have been resetting the HomePod every day just to be able to use it. I would greatly appreciate your assistance in resolving this problem. Alternatively, should I consider installing private Wi-Fi instead?

HomePod mini

Posted on Aug 19, 2023 11:06 AM

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1 reply

Aug 20, 2023 09:07 AM in response to odkoooo

Hey there odkoooo,


We'd like to help! Are you connected to the same Wi-Fi network on both your HomePod and iPhone or iPad? If not, this would be necessary in order for it to work properly. Also, make sure you check the additional requirements here:


* You need an iPhone or iPad with the latest version of iOS or iPadOS. To set up HomePod (2nd generation), you need an iPhone with iOS 16.3 or later, or an iPad with iPadOS 16.3 or later. You can't set up HomePod or HomePod mini with a Mac.
* Make sure your iPhone or iPad has the Home and Apple Music apps. If you deleted either of these apps, go to the App Store, search for the app, and tap the Redownload button  to restore the app.
* Turn on two-factor authentication. To check if two-factor authentication is turned on, go to Settings > Your Name > Password & Security.
* Turn on iCloud Keychain. To check if iCloud Keychain is turned on, go to Settings > Your Name > iCloud.
* If you previously added accessories to the Home app, sign in to iCloud on your iPhone or iPad with the Apple ID that matches your home owner ID (Home app > More button  > Home Settings > Resident (Owner)).
* If you previously added accessories to the Home app, make sure that your iPhone or iPad is connected to the same Wi-Fi network you used when you added those accessories.


Continue with the additional guidance under "Get help with setup" if the issues continue: Set up HomePod or HomePod mini - Apple Support


Take care!


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Homepod not connecting to the internet all the time

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