trouble backing up iphone

If you're experiencing difficulty connecting your iPhone to your PC, there are a few steps you can take to troubleshoot the issue:

1. Assuming you have Windows 10. Download and use iTunes for Windows 10. With iTunes for Windows 10, you can manage your entire media collection in one place. Download and use iTunes for Windows 10
2. Check the USB cable and ports: Ensure that you're using a certified Lightning to USB cable and try connecting it to different USB ports on your PC. Also, check for any physical damage or debris in the ports that may be preventing a proper connection. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
3. Disconnect all other USB devices from your computer, except for your keyboard and mouse. --> Resolve USB-related alerts in iTunes/Finder - Apple Support
4. Restart your iPhone and PC: Sometimes, restarting your devices can resolve temporary connection issues. Restart both your iPhone and your PC, and then try connecting them again.
   1. Restart the device. That's it.
   2. Still not solved --> Force restart iPhone - Apple Support
5. Make sure that your iPhone is running the latest software versions. On your iPhone, go to Settings > General > Software Update
   1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
   2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
6. Trust the computer: When connecting your iPhone to your PC for the first time, you may need to trust the computer on your iPhone. Unlock your iPhone and check for any prompts asking you to trust the connected computer. Confirm the trust request on your iPhone. About the “Trust This Computer” alert message on your ...
7. Try a different port, cable, or computer. The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also, check for any debris in the charging port on the bottom of your iPhone or iPad. --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
8. Reset your iPhone's settings: If the issue persists, you can try resetting your iPhone's settings. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings. This will not erase your data but will reset your settings to their default values. After the reset, attempt to connect your iPhone to your PC again. Return iPhone settings to their defaults - Apple Support (IN)
9. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
10. For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
11. Sometimes, third-party security software or firewalls can interfere with the connection between your iPhone and PC. Temporarily disable any security software or firewalls and see if that resolves the issue.

If you are experiencing an issue not listed here, contact support as they can provide specific troubleshooting steps based on your situation.

jcal17 wrote:

Another interesting thing, with hot spot on on the 14 Pro, the computer will pick up the network. With hot spot on on the 14 Pro Max, it will not even acknowledge it. I'm running out of options as far as what I have left to try.

iPhone 14 Pro Max: iOS version 16.5.1 (c)

iPhone 14 Pro: iOS version 16.5

Please see the pic below to make it clearer that Hotspot is enabled by a Carrier on one SIM and not by the other Carrier in the same iPhone (Dual SIM).

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi

Also, check the following

1. Network coverage and stability
2. Data Balance
3. On your windows (See if WiFi Auto Joins is enabled)
4. Also, check if you have any stronger WiFi signal around your computer.

Ask the Carrier to change the SIM if nothing works.

There are two places you can keep backup (iTunes without WiFi or iCloud with WiFi)

Use iCloud Backup (Needs WiFi)

How to back up with iCloud

1. Connect your device to a Wi-Fi network.
2. Go to Settings > [your name], and tap iCloud.
3. Tap iCloud Backup.
4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes. See the Pic below

How to back up your iPhone, iPad, and iPod touch - Apple ...

Back up to Computer... (Does Not need WiFi)

How to backup with your computer

1. Connect your device to your computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
2. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
3. Locate your device on your computer. If your device doesn't appear on your computer, learn what to do.
4. If you want to save Health and Activity data from your device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now.
5. Write down your password and store it somewhere safe, because there's no way to recover your iTunes backups without this password.
6. 
7. When the process ends, you can see if the backup finished successfully.
8.