can't enter passcode to phone and need to back up

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Level 1

4 points

phone screen un-readable and need to unlock on order to do a back up so that I can load back up onto different device for now

iPhone XR

Posted on Aug 18, 2023 12:32 PM

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Answer 1

Sorry, but it is already too late to back up the phone. Backups have to occur.....before....problems occur.

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Answer 2

Level 9

55,410 points

The time to back-up your phone is BEFORE catastrophe strikes. You will never be able to back it up now that the screen is unreadable.

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