Beats Solo 3 sound is choppy on PC

I want to use my Beats on my PC, but the sound is choppy, it comes in and out. They work perfect on my iphone, so I am assuming it's a PC problem. Everything is up to date, I ran a blue tooth troubleshooter, but nothing seems to be helping!!

Windows, Windows 10

Posted on Aug 17, 2023 5:45 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2023 7:07 AM

"Choppy" would indicate possible wireless interference that may prevent a solid Bluetooth connection between the PC and your Beats. Bluetooth operates on the same wireless range as 2.4GHz Wi-Fi.


Three things to consider:

  1. Where is your PC located in reference to your wireless router?
  2. Do you have other Bluetooth devices nearby and/or paired with this PC?
  3. Is the PC situated so that it may be blocked by a desk, shelf, cabinet, etc.?
4 replies
Question marked as Top-ranking reply

Aug 17, 2023 7:07 AM in response to ginafromlevittown

"Choppy" would indicate possible wireless interference that may prevent a solid Bluetooth connection between the PC and your Beats. Bluetooth operates on the same wireless range as 2.4GHz Wi-Fi.


Three things to consider:

  1. Where is your PC located in reference to your wireless router?
  2. Do you have other Bluetooth devices nearby and/or paired with this PC?
  3. Is the PC situated so that it may be blocked by a desk, shelf, cabinet, etc.?

Aug 17, 2023 4:48 PM in response to ginafromlevittown

Ok, thanks for the update. FWIW, I came across the exact same issue, only that it was with my AirPods and Mac mini. In my case the mini resides inside a cabinet that is part of my desk. I found that just by moving my head slightly, the sound would become choppy or drop out altogether. Moving my head slightly again brought the sound back. I ended up moving the Mac to a "better" location on the desk and completely eliminated the drop-outs.


Not saying that this would resolve the issue for you, but may be worth a try. However, it also reminds me of an article I read before related to this topic with PCs. I will try to find it again, and post it to see if it can help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Beats Solo 3 sound is choppy on PC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.