Home "When the last person leaves home" isn't working when both residents leave together

I have the "when the last persons leaves" automation set up to run a scene when the last person leaves.

I have two people on the system. When we leave separately, the scene runs just fine, but when we leave together, it never triggers the automation.

What is going on?

HomePod mini

Posted on Aug 16, 2023 09:25 AM

Reply
5 replies

Aug 17, 2023 09:33 AM in response to C.Dutch513

Hello C.Dutch513,


We would recommend deleting the current automation and then recreate it again to test this further.


You can use these steps to accomplish this: Create scenes and automations with the Home app


Turn off or delete an automation

To enable or disable an automation:

 

1. Open the Home app on your iPhone, iPad, or Mac and go to the Automation tab.

2. Tap or click the automation.

3. Turn Enable This Automation on or off.

Tap or click Turn Off to choose an amount of time to turn off accessories in an automation. For example, if you create an automation that turns on the lights when you arrive home, you can have the lights turn off after an hour.

To delete an automation, tap or click the automation, then scroll to the bottom and tap or click Delete Automation. On your iPhone or iPad, you can also swipe left over the automation and tap Delete.


Create an automation based on who’s home

Automate your accessories and scenes to turn on or off when you or a shared user arrives or leaves your home.

To create an automation triggered by location, you and the people you invite to control your home need to turn on Share My Location for the primary iPhone or iPad2 used to control your home. Go to Settings > [your name] > Find My and turn on Share My Location. Make sure that "This Device" is selected next to My Location.

 

1. In the Home app, tap or click the Add button , then select Add Automation .

2. Choose if you want the automation to occur when People Arrive or when People Leave your home. 

3. To choose a specific person to start the automation, tap or click Information . You can also choose a location3 and time for the automation. Then tap or click Next.

4. Select scenes and accessories to automate, then tap or click Next.

5. To adjust an accessory on iPhone or iPad, touch and hold it. On Mac, click the accessory. To preview the automation, tap or click Test This Automation.

6. Tap or click Done.


It's also important for the associated devices you're using to be up to date, as well. If you need to update your iPhone, use the steps here: Update your iPhone or iPad


Test the issue out once more and let us know if it continues.


Take care.

Aug 17, 2023 09:13 AM in response to C.Dutch513

Hi C.Dutch513,


Thank you for posting to Apple Support Communities.


Is your HomePod mini up to date? Often updating can help with automation connections and configurations. This process is explained below:


1. Make sure that your device is updated to the latest version of iOS, iPadOS, or macOS
2. Open the Home app. 
3. Tap or click the More button , then Home Settings  > Software Update.
4. If there's a new update, select Update. If there isn't a new update, you can select HomePod to turn on automatic updates and get the latest software automatically when it's available. Software Update also tells you if your HomePod is already up to date, and shows you the installed HomePod software.



This information is provided in Update HomePod - Apple Support.


Please confirm you've taken these steps to set up the automation on your Home app: Create scenes and automations with the Home app - Apple Support


Did this previously work successfully when both of you leave? If so, were there any changes or anything added to your network?


Take care.

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Home "When the last person leaves home" isn't working when both residents leave together

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