Netflix has disappeared off of child's device

Ever since we began family sharing, our family Netflix app has disappeared off of our child's device. We have not set any device restrictions with Netflix. How do we get the app to appear?


iPad (7th generation)

Posted on Aug 15, 2023 5:35 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 1:01 PM

Hi there T-Familyof3,


Have you tried searching the App Store and downloading it again? Learn more about how to do that here: Redownload apps and games from Apple - Apple Support


Also, if you turned on Screen Time for your child and have an age set for content restrictions, it's possible that the app was removed. Have a look at this support article to find out more about how Screen Time works: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Aug 16, 2023 1:01 PM in response to T-Familyof3

Hi there T-Familyof3,


Have you tried searching the App Store and downloading it again? Learn more about how to do that here: Redownload apps and games from Apple - Apple Support


Also, if you turned on Screen Time for your child and have an age set for content restrictions, it's possible that the app was removed. Have a look at this support article to find out more about how Screen Time works: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Take care.

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Netflix has disappeared off of child's device

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