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Level 1

4 points

Camera is constantly turning off during facetime calls

During facetime calls my camera constantly turns off and i have to keep hitting the camera button to turn it on

iPhone 14 Pro Max, iOS 16

Posted on Aug 13, 2023 7:13 PM

Top-ranking reply

Level 2

252 points

Posted on Aug 13, 2023 7:20 PM

Hello maci299!

Thank you so much for contacting us! I am sorry to hear about your problem with your camera turning off during FaceTime calls!

I suggest that you try updating your phone in case it is a bug that a newer software update might fix. Update your iPhone or iPad - Apple Support
I also strongly suggest restarting your iPhone, Restart your iPhone - Apple Support.
If none of these work please contact Apple Support.

I hope this helps and please don’t hesitate to reach out for more assistance!

Have a good day!

Kyleb_27

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