iCloud Private Relay Unavailable

Troubleshooting which system settings or software installed on my m1 MacBook Air is making the system incompatible with Private Relay... Any logs or something I could tap into, to narrow this down?

MacBook Air 13″, macOS 14.0

Posted on Aug 13, 2023 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 06:20 AM

The lack of information is frustrating with these vague notifications, however, it appears there is a conflict with Screen Time and having Content & Privacy Restrictions turned on to limit Web Content. It was working fine until the OS update. This includes the update to Sonoma on the desktop. It is working though on iPhones and iPads under iOSes.

4 replies
Question marked as Top-ranking reply

Sep 28, 2023 06:20 AM in response to Brian_P7

The lack of information is frustrating with these vague notifications, however, it appears there is a conflict with Screen Time and having Content & Privacy Restrictions turned on to limit Web Content. It was working fine until the OS update. This includes the update to Sonoma on the desktop. It is working though on iPhones and iPads under iOSes.

Aug 14, 2023 12:48 PM in response to EEcloud

Hello EEcloud,


We'd like to provide some assistance with private relay.


Let's check to ensure that there are no restrictions enabled on your Mac that would prevent private from working on your Mac.

Use parental controls on your child's iPhone, iPad, and iPod touch


We'd also like to include the article for using private relay on your Mac.

Use iCloud Private Relay on Mac


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud Private Relay Unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.