Private relay stuck on "loading"

Hello dsp4144,

Thanks for choosing the Apple Support Communities. We see you're trying to use iCloud Private Relay on Mac. To start, let's follow these steps carefully and see if they help.

Use iCloud Private Relay on Mac - Apple Support

"Use iCloud Private Relay on Mac

iCloud Private Relay is an internet privacy service that lets you connect to virtually any network and browse with Safari in an even more secure and private way. It ensures that the traffic leaving your device is encrypted and uses two separate internet relays so no one can use your IP address, location, and browsing activity to create a detailed profile about you. When you subscribe to iCloud+, you can turn on iCloud Private Relay in Apple ID iCloud settings.

You can also set up iCloud Private Relay across all your iOS and iPadOS devices. See Set up iCloud Private Relay on all your devices.

You can subscribe to iCloud+ or to Apple One, which includes iCloud+ and other services. See the Apple Support article Bundle Apple subscriptions with Apple One. 

Note: iCloud+ features aren’t available in all countries or regions. See macOS Feature Availability.

Turn on iCloud Private Relay

1. On your Mac, choose Apple menu  > System Settings, then click [your name] at the top of the sidebar. If you don’t see your name, click Sign in with your Apple ID to enter your Apple ID or to create one.
2. Click iCloud on the right, click Private Relay, then click Turn On Private Relay.
3. Note: You need to turn on iCloud Private Relay on each device where you want to use it.

Turn off iCloud Private Relay

1. On your Mac, choose Apple menu  > System Settings, then click [your name] at the top of the sidebar. If you don’t see your name, click Sign in with your Apple ID to enter your Apple ID or to create one.
2. Click iCloud on the right, click Private Relay, then click Turn Off.
3. Do one of the following:

• Turn off iCloud Private Relay temporarily: Click Turn Off Until Tomorrow.
  • Within 24 hours, iCloud Private Relay will turn back on automatically. If you want it to resume sooner, see Turn on iCloud Private Relay, above.
  • Turn off iCloud Private Relay completely: Click Turn Off Private Relay.

For information about turning off iCloud Private Relay temporarily for a specific website, see Temporarily allow a website to see your IP address in the Safari User Guide.

Turn iCloud Private Relay on or off on your Wi-Fi or Ethernet network

1. On your Mac, choose Apple menu  > System Settings, then click Network  in the sidebar. (You may need to scroll down.)
2. Do one of the following:

• Click Wi-Fi on the right, then click Details next to the name of the network.
• Click the name of your Ethernet connection on the right, then click Advanced.

1. Turn “Limit IP address tracking” on or off to enable or disable iCloud Private Relay on the network.

Set the specificity of your IP address location

1. On your Mac, choose Apple menu  > System Settings, then click [your name] at the top of the sidebar. If you don’t see your name, click Sign in with your Apple ID to enter your Apple ID or to create one.
2. Click iCloud on the right, click Private Relay, then choose one of the following:

• Maintain general location (for example, to see local content in Safari)
• Use country and time zone (to make your location more obscure)

For information about iCloud+ features in Safari, see the Safari User Guide. For information about upgrading your iCloud storage, see Manage iCloud storage.

See also

Set up your Apple ID to use with iCloud on Mac

Use iCloud Drive to store documents on your Mac, iPhone, and iPad

Optimize storage space on your Mac"

We hope this helps.

Cheers!