Red face on Zoom

Recently a colleague noticed that my face showed up as unnaturally red-toned on Zoom. I checked preferences and there is no color tint control. I saw several other posts here complaining of the same issue. I think I've solved the issue.


In Zoom Preferences, click Video and turn on "Adjust for low light". Mine was set to manual and too far to the left, leaving Zoom to try to compensate by (for some reason) heightening the red tones. Set it to "Auto" and see if that fixes it. It did for me.


BTW, I had previously tried resetting the SMC (Reset the SMC of your Mac - Apple Support ) and NVRAM (Reset NVRAM on your Mac - Apple Support) based on a Community response regarding general video issues. These resets did not resolve the issue, but if the setting above doesn't work, you may want to try these as well.


iMac (2017 – 2020)

Posted on Aug 11, 2023 04:55 AM

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Posted on Feb 26, 2024 02:31 PM

I have been having the same problem. I wish to give more details. It is a pinkish red color, with lots of color saturation. It’s like someone turned up the saturation control on the camera.


On zoom under video setting, touch up appearance only hides my razor stubble. It does not affect the color. Adjust for low light also does not have any effect. However, what does help is changing the light bulbs from warm white to daylight. This does not fix the problem it only mitigates the problem.


I noticed this all began when I started using a green screen. It is even worse if one uses a blue screen. I imagine the same would be true if your room was painted blue or green. A brown background does not do this. As an experiment, I took a brown card and held it close to my camera (for a few seconds). When I removed it, the color of my face was normal again, but it only lasted for about 3 seconds before it immediately switched back to the angry red face. This tells me the camera is capable of displaying the color correctly.


On Apple products, I cannot find a driver, software, or an app which I could use to turn off this extremely unwanted color detect feature. Apple please correct this problem!

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Question marked as Top-ranking reply

Feb 26, 2024 02:31 PM in response to BenditeOR

I have been having the same problem. I wish to give more details. It is a pinkish red color, with lots of color saturation. It’s like someone turned up the saturation control on the camera.


On zoom under video setting, touch up appearance only hides my razor stubble. It does not affect the color. Adjust for low light also does not have any effect. However, what does help is changing the light bulbs from warm white to daylight. This does not fix the problem it only mitigates the problem.


I noticed this all began when I started using a green screen. It is even worse if one uses a blue screen. I imagine the same would be true if your room was painted blue or green. A brown background does not do this. As an experiment, I took a brown card and held it close to my camera (for a few seconds). When I removed it, the color of my face was normal again, but it only lasted for about 3 seconds before it immediately switched back to the angry red face. This tells me the camera is capable of displaying the color correctly.


On Apple products, I cannot find a driver, software, or an app which I could use to turn off this extremely unwanted color detect feature. Apple please correct this problem!

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Red face on Zoom

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