my speakers are not working on my MacBook Pro. All the settings are correct. The right speakers have been selected. The volume is up all the way yet I have no sound. The simple fix that comes up when I search the web does not work. Any suggestions?
MacBook Pro (2017 – 2020)
It really helps to know the exact model of the Mac and version of macOS being used. You can get this information by clicking the Apple menu and selecting "About This Mac".
Do you have any third party audio software installed?
Make sure no headphones or external speakers are connected since they will disable the internal speakers.
Try booting into Safe Mode to see if you can get sound from the speakers.
Can you get sound from headphones or external speakers?
Try running the Apple Diagnostics to see if any hardware issues are detected....sometimes it includes an audio test.
If this is an Intel Mac, then try an SMC Reset and PRAM Reset (hold the PRAM Reset for at least two chimes).
If none of the previous tips helped, then try creating a new admin user account. Log out of the current user account & log into the new user account to see if you have the same problem.
What happens when you run the Apple Diagnostics? Are any hardware issues detected? Does the diagnostic perform an audio test?
Thanks for the info. This is what it says when I open "about this Mac"
MacBook Pro (15", 2019)
Processor 2.4 GHz 8-core Intel Core i9
Memory 32 GB 2400 MHz DDR4
Startup Disk Macintosh HD
Graphics Radeon Pro 560X 4GB
Intel UHD Graphics 630 1536 MB
does this help?
if not can you lead me to the info you need
Thanks
no 3rd party audio software
no headphones or external speakers connected
internal speakers not working
