My apple wallet card is declining Amazon purchases for incorrect information. Amazon has all the correct charge card info. How do I resolve this? Other merchant charges are fine.

My apple wallet card is declining Amazon charges due to”incorrect card information”. All of the card information on my Amazon account is correct. Other merchants are paid. Amazon suggests I contact the bank that covers the card. Goldman Sachs. How do I do this?


Posted on Aug 7, 2023 02:22 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 03:48 PM


Perhaps some misunderstanding exists between 'Apple Pay' with banks involved

and then, Apple Card; which has Goldman Sachs sponsorship? Might this Wallet

have some different cards attached to its function, from another regional bank?


I've kept online banking simple as possible; few cards ~none get used automatically.


The rules for Apple Card are quite different than Apple Pay. Are you located in USA?

If a payment card that you use with Apple Pay is declined - Apple Support

Update your Apple Card account information - Apple Support


First up would be lack of Apple Card/Goldman Sachs ability to function outside US.

..Check the settings in your device, and see where they might be seen as incorrect.


These user-to-user communities help is not official Apple Support, while they may be

contacted through these Community pages. Two locations per page, upper-right and

lower-left side; links say Support. They may have workable solutions to resolve issues.


1 reply
Question marked as Top-ranking reply

Aug 7, 2023 03:48 PM in response to katharine241


Perhaps some misunderstanding exists between 'Apple Pay' with banks involved

and then, Apple Card; which has Goldman Sachs sponsorship? Might this Wallet

have some different cards attached to its function, from another regional bank?


I've kept online banking simple as possible; few cards ~none get used automatically.


The rules for Apple Card are quite different than Apple Pay. Are you located in USA?

If a payment card that you use with Apple Pay is declined - Apple Support

Update your Apple Card account information - Apple Support


First up would be lack of Apple Card/Goldman Sachs ability to function outside US.

..Check the settings in your device, and see where they might be seen as incorrect.


These user-to-user communities help is not official Apple Support, while they may be

contacted through these Community pages. Two locations per page, upper-right and

lower-left side; links say Support. They may have workable solutions to resolve issues.


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My apple wallet card is declining Amazon purchases for incorrect information. Amazon has all the correct charge card info. How do I resolve this? Other merchant charges are fine.

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