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iPhone stolen in the US, now in China. Getting scary phishing messages. What do I do?

My iPhone 14 Pro was stolen in the US last month. I marked the device as lost, set it to erase and got myself a new iPhone. This month I got a ‘find my’ notification about the phone being in Shenzhen, China.

Since then I’ve been getting a lot of phishing messages and calls though iMessage (since they have access to my iCloud ID).

I’m a bit paranoid about my data being compromised (esp banking, etc.) since my phone hasn’t been erased yet. The phishing messages are usually trying to get my iCloud pw or to get me to remove the stolen iPhone from ‘my devices’ (pic below).


Whats my best course of action? Should I stay put and wait for my phone to be erased? How come it’s not erased yet? Appreciate any inputs!



[Edited by Moderator]

iPhone 14 Pro, iOS 16

Posted on Aug 7, 2023 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 2:02 PM

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."




5 replies
Question marked as Top-ranking reply

Aug 7, 2023 2:02 PM in response to S25_apple

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."




Aug 7, 2023 2:44 PM in response to S25_apple

S25_apple Said:

"iPhone stolen in the US, now in China. Getting scary phishing messages. What do I do?:[...]Whats my best course of action? Should I stay put and wait for my phone to be erased? How come it’s not erased yet? Appreciate any inputs!"

-------


Two Things to Perform:

A. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)modify your credentials. Open a new eMail address and use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


and...



B. Report Items to Apple:

So, report phone call's and messages info to Apple and others. Use my User: Using the Photos App to Report Scams - User Tip

Feb 18, 2024 1:57 PM in response to S25_apple

How do they have access to your iCloud ID? I know they stole your iPhone, but, assuming you marked your iPhone stolen/lost through “Find My Device,” they should not have access to your iCloud ID. Mine was also stolen and I received an iMessage asking me to remove the device from “Find My Device,” and I did not. I called Apple Care and they did not advise me to change my email address or password.

iPhone stolen in the US, now in China. Getting scary phishing messages. What do I do?

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