It sounds like you're experiencing difficulties accessing certain settings on your phone, which is preventing you from updating apps and accessing iCloud. Here are a few steps you can try to resolve the issue:
- Restart your Phone: Sometimes, a simple restart can fix minor software glitches. Hold down the power button until you see the option to power off, then turn it back on after a few seconds.
- Check for Software Updates: Make sure your phone's operating system is up to date. Go to Settings > General > Software Update and check for any available updates. Installing the latest updates can sometimes resolve compatibility issues.
- Check Restrictions Settings: It's possible that restrictions are enabled on your device, which might be preventing you from accessing certain settings. Go to Settings > Screen Time > Content & Privacy Restrictions and make sure they are turned off or properly configured.
- Reset All Settings: This won't erase your data, but it will reset all your settings to their default values. Go to Settings > General > Reset > Reset All Settings. Keep in mind that this might require you to reconfigure your preferences after the reset.
- Contact Apple Support: If the above steps don't resolve the issue, it might be a more complex problem that requires assistance from Apple's support team. You can reach out to Apple Support through their website, app, or by calling them.
- Visit an Apple Store: If you have an Apple Store nearby, consider visiting the Genius Bar for in-person assistance. They can diagnose and help fix issues with your device.
Remember, before performing any of the steps above, it's a good idea to back up your important data to ensure you don't lose anything during the troubleshooting process.