Level 1

5 points

All my music has disappeared from my phone

My music was messed after the last iOS update but now there is literally nothing. Please help

iPhone 8, iOS 15

Posted on Jul 31, 2023 09:15 AM

Reply

Top-ranking reply

Level 1

96 points

Posted on Aug 1, 2023 05:33 AM

https://support.apple.com/en-us/HT204926

Probably synchronization was not checked

View in context

Similar questions

Music Disappeared after installing IOS 16.4.1 Hello there! All my playlists and music disappeared from my Ipad pro 11” 3rd generation, after installing IOS 16.4.1 Even the downloaded music that i bought disappeared. Also disappeared in the iPhone. It is the second time that this happens after an update. How is this possible?? It’s about 700 songs. Takes too many hours to look for all the music again and organize everything back together the way it was. Please help!!
719 2
How do I recover disappeared Apple Music downloads after updating iPhone? I’m experiencing an ongoing issue on my iPhone 13 where my downloaded music, playlists, and favourite songs are repeatedly disappearing from my library. Everything is still there so to speak, but there are no downloads. I have already attempted all the commonly recommended troubleshooting steps — including signing out and back into my Apple ID, reinstalling the Music app, updating to latest firmware, turned optimized storage off, verifying that Sync Library is enabled, and even performing a device reset — yet the issue persists. This is not only frustrating but also significantly impacts my experience with Apple Music. I believe I speak for everyone when I say I don’t have the money for data to be listening to music offline that is supposed to be downloaded, and is instead eating up my data. I also don’t have the time to manually redownload my 7,000 songs every time this happens. I would appreciate immediate assistance from an expert to identify the root cause and resolve this problem once and for all, and for all. I don’t think this is a simple glitch that a few experienced. This needs to be fixed in an iOS update for all Apple Users. [Re-Titled by Moderator]
686 4
All of my music is gone but my playlist are still there All of my music is gone on my phone but my playlist are still there with no music
154 1

5 replies

Top-ranking reply

Level 1

96 points

Aug 1, 2023 05:33 AM in response to Elkyam

https://support.apple.com/en-us/HT204926

Probably synchronization was not checked

Reply

Level 1

5 points

Aug 11, 2023 10:06 AM in response to Ferdy Bossy

Thank you very much for your reply. Unfortunately itunes is being phased out. I took my phone to the apple store and they basically said I have lost my music. Its really unfair but there's nothing I can do about it

Reply

Jul 31, 2023 11:50 AM in response to Elkyam

https://support.apple.com/nl-nl/guide/iphone/ipha6cc65c42/ios

Found another solution (Dutch but can you translate)

As long as it's somewhere else

Reply

Jul 31, 2023 10:56 AM in response to Elkyam

Delete the App and reinstall it, will probably solve the problem. ;-)

Reply

Level 1

5 points

Aug 11, 2023 09:56 AM in response to Ferdy Bossy

Thank you so much for your reply this did not work unfortunately

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All my music has disappeared from my phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up