I have a “ There’s a Billing problem” whenever I download apps

So I’ve been having this issue for YEARS. I get an error saying “there’s a billing issue” and when I fix it… it waits for a. Few seconds and TAKES ME BACK SAYING THE SAME THING. Help me please

I've also been having an issue saying “there’s an active subscription” BUT WHEN I CHECK THERE IS NO ACTIVE SUBCRITION and NEITHER HAVE I BEEN GETTING CHARGED!! What is this?? I can’t download apps nor update for them.

there’s a app I payed for and I can’t even update it because of this glitch.

AND ALSO WHEN I REMOVE THE INVALID CARD, THE APP WONT STOP ADDING IT BACK!!



[Edited by Moderator]

iPhone SE

Posted on Jul 31, 2023 08:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2023 08:26 AM

Tap Continue and sign in to view ‘your’ billing information.

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also the following Apple articles:

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



11 replies
Question marked as Top-ranking reply

Jul 31, 2023 08:26 AM in response to mochi160

Tap Continue and sign in to view ‘your’ billing information.

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also the following Apple articles:

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



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I have a “ There’s a Billing problem” whenever I download apps

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