You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Heidi Kumao Author

Level 1

4 points

Quicktime player won't open QT movie file

"This file contains some media which isn’t compatible with QuickTime Player."

I'm on a MacStudio with OS Ventura. I think everything is updated but I can't get some movie files to play.

Posted on Jul 28, 2023 7:18 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,668 points

Posted on Jul 28, 2023 8:49 PM

Either the video codec or audio code or something else inside the file isn’t compatible with QuickTime Player. There are many reasons why that can happen; e.g. made with old software, made with different software.

If all you need is playback, then try alternative media players: VLC or IINA.

If QuickTime compatibility is very important to you, then you may want to convert. I would suggest HandBrake, as it has nice presets for compatibility with devices.

View in context

Quicktime player won't open QT movie file

Similar questions