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airpods max show as connected however the sound is still coming out of the speakers

in the system settings my Airpod max show as connected but sounds still comes out of the speakers of my Mac

MacBook Pro 15″, macOS 12.6

Posted on Jul 27, 2023 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2023 6:41 PM

FraZaKaren Said:

"in the system settings my Airpod max show as connected but sounds still comes out of the speakers of my Mac"

-------


Troubleshooting M1 Mac Bluetooth:


About "Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. Looking at my first comment on it, recommended to Apple that they bring this option back. They canned Rest the Bluetooth Module in Monterey's release.


What else to do:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


  • Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

2 replies
Question marked as Top-ranking reply

Jul 27, 2023 6:41 PM in response to FraZaKaren

FraZaKaren Said:

"in the system settings my Airpod max show as connected but sounds still comes out of the speakers of my Mac"

-------


Troubleshooting M1 Mac Bluetooth:


About "Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. Looking at my first comment on it, recommended to Apple that they bring this option back. They canned Rest the Bluetooth Module in Monterey's release.


What else to do:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


  • Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

Jul 27, 2023 6:32 PM in response to FraZaKaren

Re: "airpods max show as connected however the sound is still coming out of the speakers"


Apple support have an article online (link below) that may help:

Connect and use your AirPods Max - Apple Support

Eg: says: "On your Mac

Click the volume control  in the menu bar and choose your AirPods Max or other speakers under Output Device".

(3 : AirPods Max appear only when they're nearby and ready to use.)

_____________________________________________________________________________


Else : if needed, you could choose AirPods Max this way:

Apple Menu (black Apple at left on top menu bar) > System Preferences > Sound > Output

airpods max show as connected however the sound is still coming out of the speakers

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