One Movie is out of sync with audio, rest of them work.

I purchased a movie from itunes and it is completely out of sync with the audio. It won't work on my laptop or the apple tv. All the rest of the tv shows and movies work except this specific one.


Any advice?

MacBook Pro 13″, OS X 10.11

Posted on Jul 26, 2023 6:51 PM

Reply
5 replies

Aug 8, 2023 7:34 PM in response to roccoanthonypaone

Same here. Just one movie: 'The Man Who Would Be king.' It's out of sync on two Apple TVs, a Mac, and an iPad, and none of my other movies have this problem. So, it's definitely the file that's defective.


I submitted a report at reportaproblem.apple.com.


I wonder how they'll resolve this. I purchase a lot of movies and don't always watch them right away. I purchased this one a little over a year ago. Frustrating.

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One Movie is out of sync with audio, rest of them work.

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