I havent touched my macbook for a week because I was on vacation, but when i came back and tried to start it, it just showed a black screen, i still heard the startup sound when i pressed the power button, and the charging sound when i plugged it in, but its just showing a black screen, what do i do help me plz
Zhouying’s MacBook Air
It sounds like a backlight or display panel problem. That might be a hardware failure, or it could be a software and settings problem.
The first suggestion is to force a shutdown and restart. The power-off shutdown will usually work on almost any computer if you press and hold the power button for at least 5 seconds. (On some MacBooks the power button is also the Touch ID sensor) I suggest disconnecting all the USB connections including charger to keep it simple and free of conflicts when you try to restart.
If that doesn't help, try an external display if you have one. Regerdless of that, the ultimate solution is likely to be Apple Service. Contact Apple Support to arrange inspection and repair.
It sounds like a backlight or display panel problem. That might be a hardware failure, or it could be a software and settings problem.
The first suggestion is to force a shutdown and restart. The power-off shutdown will usually work on almost any computer if you press and hold the power button for at least 5 seconds. (On some MacBooks the power button is also the Touch ID sensor) I suggest disconnecting all the USB connections including charger to keep it simple and free of conflicts when you try to restart.
If that doesn't help, try an external display if you have one. Regerdless of that, the ultimate solution is likely to be Apple Service. Contact Apple Support to arrange inspection and repair.
why is my macbook having a black screen but still giving start up and charging sound
