Seymur92 Author

Level 1

5 points

Hello I have an error when try to restore my iphone 6s

I plug in my 6s iphone, and turn to recovery mode. When I tried to update from my MAC I got error "The iPhone “iPhone” could not be updated. An unknown error occurred (9). 0693.0000".

Then when I tried to Restore and Update I also get another error "The iPhone “iPhone” could not be restored. An unknown error occurred (9). 0665.0000"

Help to recover my iphone.

Earlier iPhone models

Posted on Jul 22, 2023 06:20 AM

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3 replies

Level 10

209,865 points

Jul 22, 2023 06:30 AM in response to Seymur92

See this Apple article: If you see error 9, 4005, 4013 or 4014 when you restore your iPhone, iPad or iPod touch

If you see error 9, 4005, 4013 or 4014 when you restore your iPhone, iPad or iPod touch – Apple Support (UK)

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Level 10

209,865 points

Jul 22, 2023 06:35 AM in response to Seymur92

If you continue to see error 9, 4005, 4013 or 4014 when you try to restore your iPhone, iPad or iPod touch, contact us.

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Seymur92 Author

Level 1

5 points

Jul 22, 2023 06:34 AM in response to Raicya

I have already done, all advices mentioned there.

In my case I faced with another unknown errors.

PS. I tried to recover on my MAC with latest OS Venture 13.4.1

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Hello I have an error when try to restore my iphone 6s

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